Ask someone where they’re going on a Friday or Saturday night and you’ll probably hear the name of some local bar or trendy nightclub. When people go to these places, chances are they’ve got a cell phone in their pocket or purse and it’s more than likely that its battery will run out of energy way before they do.
If you work as a bartender or server in a bar, then you probably already know this. How many times have you been asked by a customer if there’s an electrical outlet nearby? Maybe you tell them no and then they ask if there is one behind the bar. Chances are you hear this at least three or four times a night. It can even infuriate some servers.
It doesn’t take much for customers to leave a bar. The only criteria for their departure is that they have stopped enjoying themselves. A customer will buy one drink roughly every 20-30 minutes. If the customer leaves because their phone has run out of battery, then you lose out on making multiple more alcohol sales. If you have phone charging stations available, then the customer will stay for at least as long as their phone is charging. They may even buy another drink or two while they wait.
The main reason bartenders hate to charge the phones of their patrons is because they don’t want to hear the customer complain if the phone gets stolen or damaged. They have a point; a bar is no place to guarantee the safety of a phone or electronic device. But, with a phone charging stations, your bar patrons are responsible for their own device and can relax when it comes to whether or not their phone is safe.